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Call us! 1-877-337-7853 | CORONAVIRUS BULLETIN
Call us! 1-877-337-7853 | CORONAVIRUS BULLETIN

Frequently Asked Questions

What methods of payment do you accept?

We accept all major credit cards (Visa, American Express, Master Card), Shop Pay, Amazon Pay, Paypal, and Google Pay.

How quickly is my order processed?

Orders placed before 3:30PM EST are processed and shipped out same day.
(High volume orders not included)

What if there are backorders on my order?

If items need to be backordered, you can be shipped a partial order of what is currently on hand or you can wait until everything is in stock to be shipped all together. If you choose a partial order, you will only be charged for what you are currently receiving.

Where are you located?

We are located in Sterling, Virginia in the United States. Find more information on our Contact Us page.

What are your hours of operation?

We operate from 9:00AM EST to 5:00PM EST, Monday-Friday.

Do you have minimum orders?

There is no minimum order amount for online orders.

What is the difference between W, D, and T series ferrules?

The different series are different sets of colors. All specifications between the series are the same with the exception of the color of the insulation collar.

Easy Entry vs Standard ring and fork terminals?

Easy Entry terminals have their insulation formed into an hourglass shape to help funnel the wire into the terminal and prevent the wire from fraying.