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Call Us: 1-877-FERRULE | Free Shipping* On Credit Orders Over $100
Call Us: 1-877-FERRULE | Free Shipping* On Credit Orders Over $100

FAQs

Find quick answers to your questions below!
Feel free to contact us if you have any further questions.

Product Questions

What is the difference between W, D, and T series ferrules?
The short answer is that there are three different standardized color sequences for wire ferrules. Here is a complete breakdown of the three color sequences:

W Series: which standard for Weidmuller, since that brand popularized this particular color sequence.

D Series: which stands for "DIN" or Deutsche Industrie Norm style. AKA the original color series used when these ferrules were invented.

T Series: which stands for the French "Telemecanique" color style. If you are working with ferrules currently and are trying to match an existing series that you might have, then feel free to provide us with the colors for the wire sizes and we can help you select the appropriate series.
What is the difference between Easy Entry vs Standard ring and fork terminals?
The different series are different sets of colors. Easy Entry terminals have their insulation formed into an hourglass shape to help funnel the wire into the terminal and prevent the wire from fraying.
What is the difference between UL Recognized and UL Listed?
UL Listed means a complete product, like a computer or a machine, has been rigorously tested by a safety company (UL) to meet safety standards for things like electrical shock and fire. It's a sign you can trust the product is safe.

UL Recognized applies to individual parts, like a cable tie or button, that meet safety standards for their limited function. These parts help ensure the final product (like a machine) can be UL Listed. For more information, check out our blog post.
Do you offer calibration services?
We do! We offer calibration services for crimping tools ranging in size from 28 AWG to 1AWG.
What type of cable tie fastener should I use?
For use with Nylon Cable Ties:
FD600A
FD100
FD519

For use with Stainless Steel Cable Ties:
FD600N
FD600R
How do I pick the correct tool to crimp my wire ferrules, terminals, connectors?
Wire Ferrules: Hand Operated Crimping Tools for wire ferrules tend to fall in specific industry standard AWG ranges for crimping smaller AWG ranges, medium AWG ranges, and large AWG ranges. Here are some of the standard ranges for crimping tools you will find on the market:

- 28 to 10 AWG
- 24 to 10 AWG
- 22 to 10 AWG
- 10 to 6 AWG
- 10 to 4 AWG
- 4 to 1 AWG
- 8 to 1 AWG
- 1 AWG to 3/O AWG
- 4/0 to 300 MCM

So, if you purchase a tool that has a range of 24 to 10 AWG, it will have separate slots for each of the AWG sizes in that range. Caveat being that some of the smaller sizes might share a slot. Take the FD2410N crimping tool for example. It crimps in the industry standard “trapezoidal” crimping style and has six crimping slots, from smallest to largest:

- 24/22 AWG (0.25mm2/0.50mm2)
- 20/18 AWG (0.75mm2/1.00mm2)
- 16 AWG (1.50mm2)
- 14 AWG (2.50mm2)
- 12 AWG (4.00mm2)
- 10 AWG (6.00mm2)

Common crimping profiles: square, trapezoidal, hexagonal, figure-eight, c-shape. The vast majority of these tools have ratchet mechanisms to allow for crimping assistance. You can still find traditional crimp pliers but they are less common in today’s market. The primary tool used for terminals and ferrules is a crimping tool. These tools are specifically designed to precisely compress the metal barrel of the terminal or ferrule around the wire, creating a secure and reliable connection.
What are "True AWG" ferrules and how do they differ from standard ferrules?
Because wire ferrules are a European invention, they are made according to the European metric wire. This can sometimes lead to excess room between the ferrule and the conductor. Once crimped, your ferrule will get the “dog ear” effect. This is where the excess material on the ferrule folds to one side creating a “dog ear” or lip. Ferrules Direct offers a unique line of "True AWG" ferrules for several of the larger AWG sizes. True AWG ferrules are custom-manufactured to better match the American Wire Gauge (AWG) system. For proper fitment it is suggested that you measure the naked conductor of your AWG wire and compare that to the “D1” interior dimension of the True AWG ferrule. At least +/-1mm of inner spacing is recommended. For more information on AWG, please refer to our blog post.
How do I ensure proper connection with male and female connectors?
When using quick disconnects or bullet connectors, it's important to verify that the male and female components are the same size. Size mismatches can lead to loose or insecure connections.

Shipping & Orders

Where can I find my order invoice?
A copy of your invoice is included within the order confirmation email, as well as: Packing List, PDF Receipt, Compliance Certificate and Viewing Your Order details.
How do I pay shipping for my order with my freight account?
Please send us an email with your account information to sales@ferrulesdirect.com. We will then process your order accordingly.
Can I include a purchase order (PO) or job reference number with my order?
Absolutely! There is a dedicated text field in your shopping cart specifically designed for entering your PO number, job number, or any other relevant order reference information. If you encounter any difficulties locating this field, please don't hesitate to contact us for assistance.
How do I track my order?
You will receive two emails related to your order:

1. Confirmation email containing order details.
2. Shipping notification email with a tracking number.

The tracking number is provided once your order has been physically processed and shipped.
My tracking information shows delivery, but I haven't received my order. What should I do?
Once your order has been shipped from our facility, the responsibility for delivery lies with the shipping carrier. In cases where the tracking information indicates delivery but you haven't received the package, please contact the carrier directly for further investigation.
B
Ferrules Direct
Brad Hurlbut (United States)
I will use them again

I will use them again.

Hi Brad, thanks for your kind review! We’re glad to hear you’ll shop with us again.

A
Ferrules Direct
Anonymous (United States)
I enjoy working with everyone at Ferrrules

I enjoy working with everyone at Ferrrules Direct!

Hi there, thanks so much for the kind words and truly appreciate your support!

A
Ferrules Direct
Anonymous (United States)
Stock available and quick

Stock available and quick shipments

Thank you for your positive feedback! We're glad you received your order quickly.

D
Ferrules Direct
DC (United States)
It is exactly what I was looking for

It is exactly what I was looking for. I Would recommend to any one hanging christmas lights with spt-2 zip wire.

Hi Demonte, we're glad to hear the product met your expectations!

A
Ferrules Direct
Anonymous (United States)
great product great service

great product, good description, quick service.

Thank you for your wonderful feedback! We're glad you enjoyed the product and service. Looking forward to serving you again!

Found IT!

They typically have some of the harder to find items that we need.

Found IT!

They typically have some of the harder to find items that we need.

Great experience saved as parts provider

Easy to find what you need great communication

Great experience saved as parts provider

Easy to find what you need great communication

Great Tool & Fast Shipping!

FD2608WS - 2-in-1 Wire Cutting and Wire Stripping Tool works great & arrived next day—what more could you ask for!

Great Tool & Fast Shipping!

FD2608WS - 2-in-1 Wire Cutting and Wire Stripping Tool works great & arrived next day—what more could you ask for!

Lugs-O-Fortune

Great experience!

Lugs-O-Fortune

Great experience!

K
Ferrules Direct
Kurt M. H.
Great Website

Great Service
Fast Shipping
Good Prices

K
Ferrules Direct
Kurt M. H.
Great Website

Great Service
Fast Shipping
Good Prices

F
Ferrules Direct
Forrest W.
Repeat customer

I usually get my orders within 5 days, and they usually have >90% of the items I am looking for.

F
Ferrules Direct
Forrest W.
Repeat customer

I usually get my orders within 5 days, and they usually have >90% of the items I am looking for.

R
Ferrules Direct
Richard A.
A Pleasure to Deal with this Company

I had questions , they were answered quickly . Shipped my order quickly .

R
Ferrules Direct
Richard A.
A Pleasure to Deal with this Company

I had questions , they were answered quickly . Shipped my order quickly .

A
Ferrules Direct
Amanda D.
Great service

Very easy to use and I have not seen any backorders yet.

A
Ferrules Direct
Amanda D.
Great service

Very easy to use and I have not seen any backorders yet.

Excellent Source for Wiring Connectors

Products are described accurately and you get good value for the money.

Excellent Source for Wiring Connectors

Products are described accurately and you get good value for the money.

w
Ferrules Direct
william b.
Step down butt connectors.

Received exactly what I ordered in a timely manor.

w
Ferrules Direct
william b.
Step down butt connectors.

Received exactly what I ordered in a timely manor.

great service

yes I should would

great service

yes I should would

S
Ferrules Direct
Steven J.
Highly recommended!

Ferrules Direct is my go to source for ferrules and crimping terminal. Timely shipping and easy ordering process. Highly recommended!

S
Ferrules Direct
Steven J.
Highly recommended!

Ferrules Direct is my go to source for ferrules and crimping terminal. Timely shipping and easy ordering process. Highly recommended!

Crimper Purchase.

Good customer service and fast delivery.

Crimper Purchase.

Good customer service and fast delivery.

C
Ferrules Direct
Carlos F.
great source

highly recommended

C
Ferrules Direct
Carlos F.
great source

highly recommended